Terms of Use

Last Updated: October 30, 2026

Acceptance of These Terms

These Terms of Use govern your access to and use of the Solunevia online store, operated by Chongqing Chuanbaiqu Trading Co., Ltd., including, without limitation, all website content, features, functionality, products, services, and related materials made available through the website.

By accessing, browsing, or using the website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you should not access or use the website.

Eligibility and Account Responsibility

You may use the website only if you have the legal capacity to enter into a binding agreement under the laws applicable to you, or if you are using the website with proper authorization and supervision where required.

You are responsible for maintaining the confidentiality of any account credentials associated with your use of the website.

You agree to provide accurate, complete, and current information when creating an account, placing an order, or otherwise interacting with our services.

You should notify us promptly if you become aware of unauthorized access to your account or any suspected security issue.

Your responsibility for activities conducted through your account is subject to applicable law and the circumstances of any unauthorized activity.

Permitted Use

You may use the website solely for lawful personal shopping, browsing, and informational purposes, and only in accordance with these Terms and applicable laws.

You may not, directly or indirectly:

Interfere with the operation, security, integrity, or functionality of the website.

Introduce viruses, malware, or other harmful code.

Scrape, harvest, extract, or collect website data without authorization.

Impersonate any person or entity.

Infringe upon the intellectual property or other rights of third parties.

Engage in fraudulent, deceptive, or unlawful activities.

Attempt to gain unauthorized access to website systems, accounts, or restricted information.

Otherwise use the website in a manner that violates applicable law or these Terms.

We reserve the right to take reasonable measures to protect our website, customers, and business operations from unauthorized or unlawful activities.

Intellectual Property

All content available on the website, including but not limited to text, branding, trademarks, logos, graphics, photographs, product images, designs, layouts, icons, and other materials, is owned by or licensed to Solunevia or its respective rights holders and is protected by applicable intellectual property and other laws.

Except for the limited right to access and use the website for its intended purposes, no right, title, or interest in or to any website content is granted, transferred, or assigned to you.

You may not reproduce, distribute, modify, publish, commercially exploit, or otherwise use protected website materials without prior authorization from the relevant rights holder, except as permitted by applicable law.

Third-party trademarks, product names, and other identifying materials remain the property of their respective owners.

Third-Party Services and Links

The website may contain links to, or integrations with, third-party websites, platforms, payment processors, shipping providers, analytics tools, or other services.

Such third-party services are governed by their own terms, policies, and practices.

The inclusion of any third-party link or service does not necessarily imply endorsement, sponsorship, or responsibility by Solunevia.

We are not responsible for the content, availability, security, practices, or policies of independent third-party websites or services, except where responsibility cannot lawfully be excluded.

Customers are encouraged to review the applicable terms and privacy policies of third-party services before using them.

Website Availability and Modifications

We reserve the right to modify, update, suspend, restrict, or discontinue any part of the website, including any content, feature, functionality, or service, at any time and as reasonably necessary.

We may also update skincare and fitness product listings, descriptions, ingredient information, specifications, pricing, availability, and other store information to maintain accuracy and improve the shopping experience.

We do not warrant or guarantee that the website will be available at all times, operate without interruption, remain error-free, or be free from security vulnerabilities.

Any modifications to the website will be made in accordance with applicable legal requirements and will not unlawfully affect existing consumer rights.

Disclaimers

To the fullest extent permitted by applicable law, the website and all content, features, and services made available through the website are provided on an "as is" and "as available" basis.

Except as expressly stated by us or required by applicable law, we make no warranties, representations, or conditions of any kind, whether express, implied, statutory, or otherwise, regarding the website or your use of the website.

Product descriptions, ingredient information, usage instructions, and fitness-related content are provided for general product and informational purposes.

Individual experiences with skincare, fitness, and wellness products may vary. Customers should review applicable product instructions, warnings, and safety information before use.

General skincare and fitness information provided on the website is not intended to replace individualized medical advice, diagnosis, or treatment.

Product-specific warranties, guarantees, and consumer rights, where applicable, are governed by the relevant product information, published store policies, and applicable laws.

Nothing in this section excludes or limits any warranty, remedy, or consumer protection right that cannot lawfully be excluded or limited.

Limitation of Liability

To the maximum extent permitted by applicable law, Solunevia and its legal operating entity, Chongqing Chuanbaiqu Trading Co., Ltd., shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or relating to your access to, use of, or inability to use the website.

Nothing in these Terms is intended to limit, exclude, or restrict any rights, remedies, warranties, or liabilities that cannot lawfully be limited, excluded, or restricted under applicable consumer protection or other applicable laws.

Any limitations of liability apply only to the extent permitted by applicable law.

Updates to These Terms

We may revise or update these Terms of Use from time to time to reflect changes in our website, business operations, services, technology, or applicable legal requirements.

The updated version will be posted on the website with a revised Last Updated date.

Any changes will generally apply prospectively from the date they become effective, unless otherwise stated or required by applicable law.

Where permitted by applicable law, your continued access to or use of the website after updated Terms are posted constitutes your acceptance of the revised Terms.

We encourage visitors and customers to review these Terms periodically.

Contact Us

If you have questions regarding these Terms of Use or the operation of our website, please contact us:

Brand: Solunevia

Legal Entity: Chongqing Chuanbaiqu Trading Co., Ltd.

Business Address: 1-2-16, Building 27, Jinke World City, No. 58, Jijiang Subdistrict, Jiangjin District, Chongqing, China.

Email: service@solunevia.com

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (Eastern Time)

We aim to respond to customer inquiries within 1–2 business days.

Solunevia is operated by Chongqing Chuanbaiqu Trading Co., Ltd.